Contact Us

Location

Visit us to discuss your long-term letting needs.

Address

123 Letting Lane, London

Hours

9 AM - 5 PM

Last updated: October 2025

1. Introduction

Welcome to LongTermLets.co.uk, the trading name of Serenity Management Partners Ltd, registered in England and Wales under Company Number 15059632, with its registered office at [insert address].

By accessing or using this website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, you must not use this website.

These Terms govern your use of the LongTermLets.co.uk website and any communication, service, or information provided through it.

2. About Us

LongTermLets.co.uk is a UK-based property company that works with private landlords, letting agents, local authorities, and housing providers to supply guaranteed rent and long-term leasing solutions.
We are a fully insured, ICO-registered, and redress-scheme-member organisation, offering secure, compliant, and professional property management services.

This website provides general information about our services. It does not constitute a tenancy, lease, or formal contract between LongTermLets.co.uk and any user.

3. Use of This Website

You agree to use this website lawfully and responsibly. You must not:

• Use this website for unlawful or fraudulent purposes.

• Attempt to gain unauthorised access to the site, servers, or data.

• Copy or reproduce website content without written permission.

• Misrepresent yourself or submit false or misleading information.

We reserve the right to suspend or restrict access to the website if misuse or unauthorised activity is detected.

4. Information Accuracy

We make reasonable efforts to ensure that all information on this website is accurate and up to date. However, LongTermLets.co.uk makes no warranties or representations as to the completeness, reliability, or accuracy of any information or materials displayed.
All services, terms, and property information are subject to change without notice.

5. Services and Offers

Any offers, guaranteed rent agreements, or lease terms mentioned on this website are subject to eligibility checks, inspection, due diligence, and formal written agreement.
No agreement shall be legally binding until both parties have signed an official lease, management, or partnership agreement.

6. Guaranteed Rent Disclaimer

All guaranteed rent arrangements are made under a corporate lease or management agreement.
Guaranteed rent is dependent on the property meeting required standards and compliance conditions.
LongTermLets.co.uk is the contracting party responsible for rent payments to the landlord; occupiers are managed under sub-licence or placement arrangements via approved housing partners.

7. Referral and Incentive Schemes

LongTermLets.co.uk may offer referral incentives to landlords, agents, or individuals who introduce new properties or clients that successfully complete a lease or management agreement.
All referral payments are:

• Subject to written confirmation and eligibility verification.

• Payable only after a signed lease or agreement has commenced.

• Fully compliant with UK anti-bribery, tax, and advertising regulations.

We reserve the right to amend or withdraw referral schemes at any time.

8. Compliance and Regulation

Serenity Management Partners Ltd (trading as LongTermLets.co.uk) adheres to all relevant property and housing legislation, including but not limited to:

• Housing Act 2004

• Housing Health and Safety Rating System (HHSRS)

• Landlord and Tenant Act 1985

• Gas Safety (Installation and Use) Regulations 1998

• Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020

• Data Protection Act 2018 / UK GDPR

• Consumer Rights Act 2015

• The Enterprise and Regulatory Reform Act 2013 (Property Redress Scheme membership)

We are committed to upholding the highest standards of transparency, safety, and professionalism.

9. Data Protection and Privacy

We collect and process personal information in accordance with the Data Protection Act 2018 and UK-GDPR.
All personal data submitted via this website — such as contact details, enquiry forms, or property information — is processed only for legitimate business purposes and in line with our Privacy Policy.

LongTermLets.co.uk is registered with the Information Commissioner’s Office (ICO) under registration number [insert once confirmed].

We do not sell, rent, or share your personal data with third parties except where required to deliver our services or comply with legal obligations.

10. Intellectual Property

All text, logos, graphics, and designs on this website are the intellectual property of Serenity Management Partners Ltd unless otherwise stated.
You may not reproduce, republish, distribute, or modify any content without prior written consent.
You may, however, print or download material for personal or non-commercial use related to property enquiries.

11. Limitation of Liability

To the fullest extent permitted by law, LongTermLets.co.uk shall not be liable for any direct, indirect, incidental, or consequential loss arising from:

• The use or inability to use this website or its content.

• Reliance on information provided on this website.

• Any loss of profits, business, or data.

Nothing in these Terms excludes liability for fraud, negligence, or any matter which cannot legally be excluded under English law.

12. External Links

This website may contain links to external sites operated by third parties.
We are not responsible for the content, privacy policies, or practices of those sites. Accessing external links is at your own risk.

13. Cookies

This website uses cookies to improve user experience and track website performance.
You may manage or disable cookies in your browser settings. Continued use of this website constitutes consent to our Cookie Policy.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or legal obligations.
The most current version will always be available on this page, with the date of the latest update clearly shown.

15. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the English courts.

16. Contact Us

If you have any questions or concerns about these Terms or your dealings with LongTermLets.co.uk, please contact:

LongTermLets.co.uk
Trading name of Serenity Management Partners Ltd
Company Number: 15059632
📧 Email: hello@longtermlets.co.uk
📞 Phone: [Insert number]
📍 Registered Office: [Insert address]

Terms & Conditions