FAQ

What is longtermlets?

LongTermLets.co.uk is a trusted property company that partners with local councils, housing associations and government-backed housing providers to lease properties from private landlords.
We offer guaranteed rent, long-term leases, and full management, providing a simple, stress-free alternative to traditional letting.

How does the guaranteed rent scheme work?

What happens if the property is damaged or something goes wrong?

Do I still have to manage the property or deal with tenants?

Who actually lives in my property?

We handle repairs, maintenance and wear-and-tear as part of the management agreement.
In addition, we hold public liability and professional indemnity insurance, and we can arrange landlord building cover where required.
You’ll never be left out of pocket for issues covered under your lease terms.

Your property will be used by approved local authority or housing association placements - such as families or individuals in need of temporary accommodation.
All occupants are vetted and managed by us and our partner organisations, with full compliance and support in place.

We agree a fixed monthly rent with you for an agreed lease term (usually 3–5 years).
That rent is paid on time every month, regardless of whether the property is occupied - meaning no voids, no arrears, and no missed payments.

No - we take care of everything.
That includes tenant placement, maintenance, inspections, compliance, utilities, council tax, and day-to-day management.
You simply receive your rent each month - completely hands-off.

Are you fully insured and compliant?

What kind of properties do you take on?

We work with flats, houses, HMOs, and small blocks - typically 1–5 bedrooms, in good condition and compliant with safety regulations.
We can also advise on improvement works or EPC upgrades (often via government grants that cost landlords nothing).

Yes. LongTermLets.co.uk is a trading name of Serenity Management Partners Ltd (Company No. 15059632) - fully insured, ICO registered for data protection, and a member of a government-approved property redress scheme.
All properties meet Housing Act 2004, HHSRS, and gas, electrical and fire safety standards.

Will my rent amount be below market value?

Not necessarily. Our offers reflect long-term security and zero costs - remember, you pay no agent fees, no void losses, no maintenance bills, and no management charges.
Most landlords find their net income is higher and more consistent than through a traditional tenancy.

Do you charge any fees or commissions?

No - there are no agent fees, setup fees or hidden charges.
Once your lease starts, you’ll receive your agreed rent amount directly, every month.

Can I end the agreement early if I want to sell my property?

Our leases are designed to provide stability for both parties, but we can include break clauses or early termination options depending on your circumstances.
We’re flexible and aim to make every agreement work for you. In some cases we are able to purchase the property from you.

Who pays for utilities and council tax?

In most cases, we cover all utilities, council tax and boiler insurance during the lease term - meaning your property is entirely hands-free.
This can vary depending on property type and agreement structure, but we’ll confirm everything in writing before you sign.

Is renting to councils or housing providers safe?

Yes - your lease and rent payments come from a professionally managed, insured company (us), not directly from tenants.
Our model is government-linked, fully compliant and financially stable - giving you more security than any private tenancy.

How do I get started?

Can agents work with you too?

Absolutely. We welcome partnerships with letting agents and portfolio managers, and we offer referral fees of up to £1,000 per property for successful introductions.
All referral arrangements are agreed in writing and compliant with industry regulations. This does extend to partner landlords as well.

Simple - just contact us with your property details.
We’ll arrange a quick call, confirm suitability, inspect the property if needed, and send you a no-obligation lease proposal within 48 hours.

📧 hello@longtermlets.co.uk  📞 [Insert number]

What’s the impact of the Renters’ Rights (Reform) Bill on landlords?

The Renters’ Rights Bill removes Section 21 “no-fault” evictions, expands tenant rights and increases compliance duties for landlords.
By leasing to us, you avoid these risks completely - we become your tenant, guaranteeing your rent and handling all occupier management.
You keep your income but none of the new legal exposure.

How does Section 21 affect me if I work with you?

If you lease your property directly to us, Section 21 doesn’t apply to you.
We take on the tenancy responsibilities, deal with occupants, and manage all compliance - so you’re protected from eviction restrictions and legal disputes introduced by the new rules.

What about Section 24 tax changes?

Under Section 24, private landlords can no longer claim full mortgage interest relief, reducing profits.
Our model helps offset that by offering fixed, predictable income with no management or repair costs, so your net returns are typically higher even after tax.
You can also structure the lease through a limited company, which may restore tax efficiency (seek accountant advice).